Knowledge Centre
Frequently Asked Questions
This really depends on what, where and how your sign is going to be installed.
As a general guide, Decals and Polypropylene signs are ideal for indoor signage while Aluminium, ACM & Metal signs are best suited for outdoor signage.
Signs should be large enough to view without straining the eyes.
You must consider the environment, ambient lighting and view distance as these factors will determine the size sign required to suit your application.
Have a look at our ‘View Distance Guide’ for further information.
We sure do – in fact it’s one of our specialities!
CLASS 1 REFLECTIVE
Stop, Giveway, Speed Limit & Street Name signs are a few great examples of Class 1 Reflective signs that can be seen in everyday life.
These signs have a higher grade of reflectivity and are identifiable by their honeycomb pattern when you view them up close.
Due to its high grade of reflectivity, these signs reflect light from wide angles and are the ideal to use where high visibility is required 24 hours of the day.
CLASS 2 REFLECTIVE
This material has a lower grade of reflectivity than the Class 1 Reflective above.
This is best used for non-critical, off-road signage that requires high visibility and retro-reflectivity in poor light conditions.
We manufacture all our signs inhouse and are usually able to manufacture & supply within 3-5 business days from the date we receive your order and/or artwork approval.
Our Customer Care Team will always supply you with a sales order confirmation email once your order has processed into the system and this email will contain the expected ETA for your order.
In the event that you haven’t received an order confirmation from us within 2 business days, please check your junk folder. Should the email not be in our junk folder, please give our Customer Care Team a call on 1300 177 233 and they will be happy to help you.
Yes! We work in conjunction with your freight partners, including Australia Post to enable us to deliver Australia Wide.
Once we have booked your order in for collection with our freight partners, you will receive a despatch notification which will include tracking information. Depending on your location, freight partner and the delivery option you chose, you can expect delivery within 1-5 business days.
Should you have provided us with your email address, you will receive a sales order confirmation via email once your order has been processed and updated within our system. In the event that you haven’t received an order confirmation from us within 2 business days, please check your junk folder. Should the email not be in our junk folder, please give our Customer Care Team a call on 1300 177 233 and they will be happy to help you.
Yes of course! Please provide the carrier information (freight company, account number) at the time of your order, or give our Customer Care Team a call on 1300 177 233 and they will be happy to help you with this.
We are located on the South Side of Brisbane at 1/57 Nealdon Drive, Meadowbrook Qld 4131.
Please give our Customer Care Team a call on 1300 177 233 and they will be more than happy to help you with your enquiry.
The prices listed on our website include GST.
Yes you sure can! Give our Customer Care Team a call on 1300 177 233 and they will be more than happy to help you with this.
Yes! Once your order has been manufactured and is ready for collection, you will receive a call from one of our Customer Care Team to let you know. We are located at 1/57 Nealdon Drive, Meadowbrook Qld 4131 and are open Monday to Friday 7.30am – 4.30pm.
Yes! We are more thank happy to do this for you. Please let our Customer Care Team know and they will be able to help facilitate this for you.
This will entirely depend on what materials have been used and what area they have been installed in.
Please contact our Customer Care Team on 1300 177 233 and they will be happy to help you with this.
Yes! All our signage is manufactured in house using quality Australian Made and specially selected imported materials to ensure that we provide quality, value for money products that comply with Australian Standards and Regulations.
If you are located in the Sunshine Coast, Brisbane, Logan, Gold Coast, Ipswich or Toowoomba areas or between, we are happy to provide you with an obligation free ‘Site Safety Sign Audit & Recommendations’.
This is where we will have one of our Team visit you either onsite or at your premises and have a walk through and provided you with our recommendations and a quote on the signage required. This can be organised by speaking with your Customer Care Team on 1300 177 233.
If you aren’t located in these areas, please still give us our Customer Care Team a call on 1300 177 233 as we are also able to work in partnership with you over the phone for the same result.
We do stock a small selection of signage, however as all our signage is manufactured inhouse by us, we are able to offer fast turn around times. Our Customer Care Team can advise of stock supply and manufacture timeline by contacting them on 1300 177 233.
If you are located in the Sunshine Coast, Brisbane, Logan, Gold Coast, Ipswich or Toowoomba areas we are more than happy to provide you with an obligation free ‘Site Safety Sign Audit & Recommendations’.
This is where we will have one of our Team visit you either onsite or at your premises and have a walk through and provided you with our recommendations and a quote on the signage required. This can be organised by speaking with your Customer Care Team on 1300 177 233.
If you aren’t located in these areas, please still give us our Customer Care Team a call on 1300 177 233 as we are also able to work in partnership with you over the phone for the same result.
Basically, the primary purpose of having safety signs displayed in your working environment, is to help in the prevention of injury to both employees and visitors, particularly members of the public, which may not be aware of, or even notice, the protentional dangers or hazards within your current working environment.
Under the Work Health & Safety Act, severe penalties apply for companies and/or individuals who do not comply with this act. As the employer or occupier are responsible for everyone who sets foot on the premises or worksite, they need to be acutely aware of the need for safe work practices.
It is equally important to ensure that the safety signage used within your workplace or jobsite complies with AS:1319 / AS: 2700 as these standards set out the parameters for the design and type of signs to be used based on the hazard or situation.
Yes, but this will depend on a few things;
- Are the Dangerous Goods being stored or transported?
- What volume/amount of Dangerous Goods are being stored or transported.
Please give our Customer Care Team a call on 1300 177 233 and they will be happy to help you with this.
Yes! Please contact our Customer Care Team on 1300 177 233 and they will be happy to help you with this.
The best email address to send this through to would be orders@qsafesps.com.au
Please send all enquiry’s to customerservice@qsafesps.com.au
All our signs are supplied with either:
- 10mm radius and 4mm holes in each order (standard)
- 6mm radius and post mount holes (By Request)
- 6mm radius and no holes (By Request)
How to install your signs will depend on what type of signage it is, the material and location it is being installed as well as if there are any regulations that must be adhered to for installation – e.g Braille Signage.
Our Customer Care Team can help you all your installation enquiries and can be contacted on 1300 177 233.
ey will be happy to help you with this.
This will depend on where they are being installed. For example, if you are installing the signage on a post, then yes you will require brackets of which there are a few options depending on the OD of the post as well as if it is painted/powdercoated and if it is already existing or will be installed at the same time as the signage.
Our Customer Care Team can be of more assistance with this and can be contacted on 1300 177 233.